2021-2023 Catalog

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Informal Resolution

When a student has a grievance, the student shall first discuss the matter with the individual toward whom the grievance is directed, unless there are good reasons for not doing so, such as a desire to maintain anonymity with the involved party. If the student feels the matter has not been resolved in this step, he or she may proceed to official grievance procedures.

Step 1: The student shall submit a written grievance statement within five (5) working days of the alleged grievance to the individual’s immediate supervisor. See Student Grievance Form and NWIC Organizational Chart. The review of the written statement must take place and a written response delivered to the student within five (5) working days of receipt of the written grievance statement. If the student is not satisfied with the written response, the student may proceed to Step 2.

Step 2: The student shall submit a written grievance statement within five (5) working days to the Dean of Students or the Dean Academics. The student shall meet with the Dean and present evidence related to the grievance. This meeting is to take place and a written decision delivered to the student within five (5) working days of receipt of the written grievance statement. If the student is not satisfied with the written response, the student may proceed to Step 3.

Step 3: The student shall submit an appeal to the Vice President of Instruction and Student Services within five (5) working days of receipt of the Step 2 written response.

  1. All applicable records, documents, and letters must be submitted to the Vice President of Instruction and Student Services’ Office for review.
  2. At his/her discretion, the Vice President may review the appeal documentation and make a final decision.
  3. The grievant and respondent will be notified in writing within five (5) days of receiving the appeal. The decision of the Vice President shall be final.

It is a student’s obligation to adhere to the timeframe stated above. Failure to adhere to these time frames will result in a delay in resolving the grievance. A student may withdraw his/her grievance or appeal at any step. This process shall be adjusted according to unique circumstances as determined by a Dean.